How does the Wi-Fi in my trail camera work?

The Wi-fi connection on compatible cameras (4K Solar + 4K DS Max) is a direct connection between the trail camera and your phone/tablet. You must download the “Game Camera Pro” app from the google play store/apple store.

This works at approximately a 30 metre range and allows you to transfer images and video, change settings, and view action in real time.

A connection to your home broadband is not required. Please ensure your mobile data is turned off before attempting to connect to the App.

Real time viewing is only recommended in short intervals as this can have a significant drain on the batteries.

How many photos/videos will my 32GB card hold?

This will vary slightly depending on your trail camera model. However, typically a 32GB SD/micro SD card will hold approximately 3500 photos and 1 hour 25 minutes of video at highest resolutions.

All our cameras can be used with higher capacity SD/Micro SD cards if needed.

What does shot lag mean?

Shot lag refers to the time between photos/videos being recorded. There can be a lot of trial and error to get the correct balance between recording enough footage and not using up the batteries too quickly.

Every situation is different and it is worth trying different settings to see what works best for you.

Where can I place the camera?

Non Solar models can be placed almost anywhere. We recommend no less than 30cm (1 foot) from the floor to avoid infra red bounce back causing the images to become very over exposed.

Solar models do perform best in direct sunlight but can still charge in areas of shade.

Avoid placing the camera over long grass as due can gather on the front of the camera causing it to not activate.

I can hear a clicking sound from the camera

Cameras with one sensor (HD+, HD+ Solar, 4K Solar) have a filter which switches the camera between day and night mode when light levels reach a certain point.

When setting up the camera you may hear a clicking sound if you cover the sensor with your hand. This is normal.

What batteries should I use?

All our trail cameras take AA batteries. A minimum of 4 is required but 8 can be used to increase battery life.

Energiser Lithium batteries have proven the best performing.

We do not recommend using rechargeable batteries.